Age Verification and Legal Access
Digits7 restricts access to players aged 21 and older. Account registration requires verification of age and identity before any deposit or gameplay begins.
The service operates only in regions where local law permits online gaming. Players are responsible for confirming that access and participation comply with the regulations in their location.
Available Player Protection Tools
Digits7 offers six distinct controls to help players manage their activity. Each tool can be configured independently through account settings, and changes take effect immediately or after the current gaming session ends.
| Tool | Purpose | How It Works |
|---|---|---|
| Deposit Limits | Cap the amount you can deposit | Set daily, weekly or monthly deposit ceilings; requests to exceed the limit are declined |
| Loss Limits | Control total losses over a period | Define maximum net loss per day, week or month; play pauses when the threshold is reached |
| Session Time Limits | Manage how long you play | Choose session duration; a reminder appears when time expires and you are logged out |
| Self-Exclusion | Block account access entirely | Lock your account for a minimum period; no login, deposit or gameplay until the term ends |
| Cooling-Off Period | Take a short break | Temporarily suspend your account for a defined period, typically shorter than self-exclusion |
| Reality Checks | Track time during play | Periodic reminders showing session length and net win or loss since login |
How to Activate Limits and Controls
All responsible gaming tools are accessible through the account settings panel. Navigate to the responsible gaming section, select the tool you wish to configure, enter your chosen limit or duration, and confirm the change.
- Log in to your Digits7 account
- Open account settings from the menu
- Select the responsible gaming or limits section
- Choose the tool you want to activate or adjust
- Enter the limit amount or time period
- Confirm your selection; the new rule applies immediately or at the next session start
Self-Exclusion and Account Closure
Self-exclusion locks the account for a minimum period chosen by the player. During exclusion, login attempts are blocked, no deposits are accepted, and no promotional messages are sent. The exclusion cannot be reversed until the full term has elapsed.
Players who wish to close their account permanently should contact Digits7 support at [email protected] with their account details and closure request. The support team will confirm the closure and provide instructions for withdrawing any remaining balance.
External Support Resources
Digits7 works with GamCare and Gambling Therapy, two independent organizations that provide free, confidential support to individuals affected by problem gambling. Both services offer counseling, advice, and tools for recovery.
GamCare operates a national helpline, live chat, and online forums. Gambling Therapy provides multilingual support through chat, email, and peer forums. These organizations are not affiliated with Digits7 and operate independently to assist anyone seeking help with gambling-related concerns.
| Organization | Services Offered | Access |
|---|---|---|
| GamCare | Helpline, live chat, forums, face-to-face counseling | Visit gamcare.org.uk or call the national helpline |
| Gambling Therapy | Multilingual chat, email support, peer forums, self-help guides | Visit gamblingtherapy.org for chat and resources |
Recognizing Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious. Warning signs include spending more money or time than intended, chasing losses, neglecting responsibilities, borrowing money to gamble, or feeling anxious or irritable when not playing.
If you recognize any of these patterns in your own behavior, consider activating one or more of the responsible gaming tools available in your account settings. Reaching out to GamCare or Gambling Therapy can provide additional guidance and support tailored to your situation.
faq
Can I change my deposit limit after setting it?
Yes. Requests to lower a deposit limit take effect immediately. Requests to raise or remove a limit are subject to a cooling-off period before the new limit applies, giving you time to reconsider the change.
What happens if I try to log in during self-exclusion?
Login attempts are blocked and a message confirms that the account is excluded. The exclusion period cannot be shortened or reversed until the full term you selected has passed.
Are GamCare and Gambling Therapy free to use?
Yes. Both organizations provide confidential support at no cost. They are independent charities and are not affiliated with Digits7 or any gaming operator.
Can I reopen my account after self-exclusion ends?
Once the exclusion period expires, you may contact Digits7 support to request account reactivation. The support team may ask you to confirm that you are ready to resume play and may provide additional responsible gaming information.
How do reality checks work during a session?
Reality checks appear as periodic reminders showing how long you have been playing and your net win or loss since login. You can continue playing or choose to log out. The frequency of reminders can be adjusted in account settings.
